Knowledge Spaces

Managed AI Governance and Knowledge Management

Knowledge Spaces is a managed service for AI governance and knowledge management, hosted and operated by Sprinklenet. It is also the foundation for the bespoke applications and agentic workflows we build for customers, in any cloud or inside their own environments.

Identityand role
Policyand guardrails
Retrievalboundary
Modelrouting
Citedresponse
Auditrecord

REC-20491 Reviewer 03 Supplier renewal review Approved Model 09:31:07

Three Gaps Between a Pilot and Production

Pilots stall at three points: model control, data governance, and the path to production. Real work on real data exposes all three at once.

  1. No Model ControlOne workflow, one model, no way to switch or compare without a rebuild.
  2. No Data GovernancePilots mix sources and audiences that should never meet.
  3. No Path to ProductionA demo that works once is not a system you can run.

Capture, Govern, Deploy

Capture

Upload documents or connect live systems through the connector library. Everything is indexed into a governed Space, and what each bot can retrieve is decided here.

The Knowledge Spaces connector catalog: PostgreSQL, HubSpot, Salesforce, and a REST API connector

Govern

Every bot sees only the Spaces you grant. Every audience sees only the bot you give them. Access runs through your identity provider and four-tier roles, with configurable guardrails and scored evaluation runs on every bot.

Escalation rules on an assistant in Knowledge Spaces: patterns, severity, and responders for each trigger

Deploy

Ship bots to a product, a portal, or an API. Staff ask in natural language and receive answers cited to your approved documents, retained under your records management rules. Change the model behind any bot by configuration, with no rebuild. Each change is versioned, scored against your evaluation set, and released through your approval step.

Bots under one organization in the Knowledge Spaces console

Ownership and Data Rights

Customers own their intelligence, their data, and their AI harness: the application code, connectors, configurations, prompts, policies, and evaluation sets built for them. That source code is yours to read, data rights are written into the engagement, and your data, application code, and evidence export in non-proprietary formats. Applications reach Knowledge Spaces through documented APIs, so your engineers or another firm can maintain them. If you leave the managed service, you take all of it with you, and the applications can keep running on Knowledge Spaces in your own environment under a commercial license. Knowledge transfer is a scheduled deliverable.

You own your data and the application layer we build for you under the engagement. Knowledge Spaces is Sprinklenet's proprietary platform and is provided as a hosted service or under a commercial license.

Building With Your Own Engineering Team

The platform is API-first: bots, sessions, connectors, and governance are callable. Register, add a model key, and make your first call in minutes. Two open papers cover how the platform works and how it handles regulated data.

See the Platform Run

We will give you a demonstration on public or synthetic data, then hold one working session on your systems, your governance requirements, and a concrete plan for production AI.